Dog

FAQS

 

COMMON QUERIES

You Asked, We Answered

WHAT IS YOUR RETURN POLICY?

Please check out our Store Policies here

WHAT ARE YOUR DELIVERY TIMES?

As many of our items are handcrafted, we do strive to have your items delivered within 7 days of ordering, although in busy times such as Christmas, we do ask for a little longer, we will always make you aware of any deadlines.

Clothing items are all made to order, and we therefore ask for up to 10 days for delivery.

We offer free delivery throughout the UK, Worldwide shipping is available, with prices calculated at the time of ordering.

WHAT ARE THE PAYMENT OPTIONS?

We accept payment via paypal, you can also pay using all major credit or debit cards through our payment solutions provider Square.

CAN I RETURN PERSONALISED ITEMS?

If you order an item which has been personalised and custom made for you, such as our dog beds, or dog breed jumper, we can only offer a return if the item is faulty. You can request us to send you a mock up of the item prior to us dispatching it, just let us know in the special instructions.

 
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OUR NEW ARRIVALS ARE HERE

We now offer a range of clothing for dog mamas, dog dads, and dog lovers in general!