OUR STORE POLICIES

Things You Need to Know

We established Mango & Beau during the summer of 2020. After finally chasing our dream of working for ourselves and starting a pet care business, we found ourselves unable to work with the lockdown. We then turned our attention to offering dog accessories, treats and toys at the best value and quality. Offering products that we ourselves would love to see available.

Mango & Beau is named after our Cavalier King Charles Spaniel Harry (Beau) and our late beloved Chinchilla Mango! They never met but we know they would have been the best of friends!

Please check out our store policies below.

HAZZA FLUMP.jpg
 

SHIPPING POLICY

How It Works

We offer free delivery throughout the UK on all orders both large and small!

Many of our products are handmade so we do ask for your patience. We currently expect orders to be with you within 7 days. We do require longer for clothing items and pet beds as they are all made to order and take slightly longer, we therefore anticipate these items should be with you within 10 days.

Should we have some items that are ready for dispatch, we may send these to you first, and then send the remaining items once they are available at a later date. This will not incur any cost to you.

Worldwide shipping is available, and is dependent on weight. Items priced individually once placed in your cart.

 
Going for a Drive

OUR RETURN POLICY

Everything You Need to Know

We hope that you love your new items. If however, you need to return an item to us, here is what you need to know.

Please contact us within 14 days of receiving your item to let us know any issue you may have. We require that your item be returned to us within 28 days of you receiving it, and in the same condition that it was sent in.

Postage costs must be taken care of by you, the customer and we therefore recommend using a tracked service as we cannot be held responsible for any lost packages.

Upon return of the item, we will issue a full refund or replacement, whichever is requested.

For personalised items, such as our dog breed jumper, or if you have chosen to personalise one of our dog beds, returns will only be accepted on faulty items so please ensure you order the correct size and check all details of your order.

Contact us for any further information.

 
DB49A001-3914-4EFA-9A3C-1891DE0B061F.jpeg

SIZEGUIDE

All of our clothing is unisex, with a casual fit. We include information on size conversions within each product listing. You can also click below for more information. Thank you.